SKILLS ACQUIRED
- Build automation
- Test automation and quality assurance
- Release Management
- Governance
- Solution and technical architecture
- Observability and monitoring
- Incident and problem resolution
- Configuration and version control
- Cross-functional collaboration
DESCRIPTION
The ITIL® Product (Version 5) digital badge confirms that the holder understands how
product teams co-create, operate and evolve digital products using the ITIL Product and
Service Lifecycle. It demonstrates knowledge of the structures, activities and practices
needed to coordinate work from discover through to support, integrating product thinking
with service management, ensuring that products deliver meaningful value. The skills
reflected in this badge demonstrate an ability to apply ITIL guidance to maintain product
integrity, enable flow and support outcomes.