ITIL® 4 Specialist: Plan Implement and Control
Verified
by PeopleCert
Issued by

PeopleCert

Issued to

Christopher George Parry

Issued on

14 Aug 2024

Expires on

09 Nov 2027

SKILLS ACQUIRED

  • Adaptability
  • Business Analysis
  • Business Change Management
  • Business and Technology Knowledge
  • Collaboration And Teamwork
  • Communication
  • Continual Improvement
  • Creation and Implementation of Target Operating Models
  • Creativity and Resourcefulness
  • Customer Relationship Management
  • Driving Company Culture and Change
  • Education and Training Provision
  • Financial Management
  • Incident Management
  • Innovation
  • Measurement And Reporting
  • Monitoring And Event Management
  • Organisation Change Management
  • Persuasion and Negotiation
  • Planning And Organisation
  • Problem Management
  • Problem Solving
  • Product and Service Ownership
  • Project Management
  • Risk Assessment and Management
  • Service Architecture and Design Knowledge
  • Service Delivery and Management
  • Stakeholder Management
  • Strategic Thinking And Planning
  • Systems Thinking
DESCRIPTION

The ITIL Specialist: Plan, Implement and Control certification demonstrates that the individual understands the key concepts, principles, value and challenges of ITIL 4’s five management practices, namely, ITIL 4 Change Enablement Practice, ITIL 4 Deployment Management Practice, ITIL 4 Release Management Practice, ITIL 4 Service Configuration Management Practice, and ITIL 4 IT Asset Management Practice. The individual demonstrates understanding and application of the concepts covered in the

PREREQUISITES